Pinecrest Chalet Occupancy Policy

The following Terms and Conditions apply regardless of weather or road conditions.

Staff is available in the lobby to assist you between 9 a.m. – 5 p.m. daily.

Reservations/Cancellations

  1. All occupancy reservations require a deposit equivalent to one night’s rent plus tax.
  2. No guests are allowed above occupancy limits.
  3. A three-night minimum stay requirement applies during summer and select holidays (including Christmas/New Year’s, MLK Day, President’s Day, Memorial Day, Labor Day). A two-night minimum stay requirement applies during winter weekends.
  4. Occupancy and programming deposits are refundable when cancellations/changes are requested and confirmed in writing by the Pinecrest Chalet 28 or more days before the reservation date, except that a $25 service fee will be charged.
  5. Within the 28 day cancellation/change period, guests are responsible for the entire occupancy and programming charges of their reservation, except when vacancies resulting from cancellations or changes are filled, in which case only the$25 service fee will be charged.
  6. Programming reservations are subject to cancellation or modification by the Pinecrest Chalet with 72 hours (3 days) notice due to minimum participation requirements.

Check-In/Out

  1. Check out before 11:00 a.m. Check in after 3:00 p.m. Early check-in is not guaranteed.
  2. All guest must present a valid ID and sign our Occupancy Agreement.
  3. Pets are charged $20 per night and must be on leash.
  4. A Cleaning/Security deposit of one night’s rent+ 10% is required at check-in.
  5. Staff is available for check-in until 5 p.m. After this time you will find an envelope with your name written on it taped to the office door. The envelope will contain a key and map to your unit, and a request that you visit the office in the morning to complete the registration process.
  6. A mandatory 10% Tuolumne County Occupancy Tax is charged for all stays.
  7. Cash is accepted only upon checkout.

Cleaning/Damages

  1. All units are cleaned and sanitized between guests. There is no daily cleaning service during stays.
  2. Guests are expected to leave units in the condition encountered upon arrival (understanding that linens and towels will be used, but not soiled beyond reuse).
  3. Extraordinary cleaning/damage to units and/or grounds will be charged at the cost of repairs.
  4. No smoking in any unit.