There are two ways to reserve:

• Phone: 209.965.3276 (9 a.m. to 5 p.m. Monday through Saturday)
• Online: Reserve now

Email questions to: Pinecrest Chalet

Terms & Conditions:

1. Weekend rates apply on holidays and during holiday weeks (holiday weeks are Christmas, New Years and President’s weeks).
2. Rentals subject to a Tuolumne County Occupancy Tax of 10%.
3. Additional persons charged at $10 per night, plus tax.
4. Roll-away bed available at $10 per night (no charge per additional person).
5. Cleaning/Security deposits are required on all units.
6. Minimum stay requirements:
   • 2 nights: fall through spring weekends and summer weekdays
   • 3 nights: all holidays and holiday weeks (holiday weeks are Christmas, New Year's and President's Day week)
   • 3 to 4 nights: summer weekends
   • 4 nights: for 2+ bedroom reservation placed prior to April 1of the same year
7. No smoking in any unit. No tent camping. Pets are welcome but must be approved and incur a $20 fee (only 1 pet per unit; no pets over 70lbs; no puppies please; certain breeds excluded). 
8. Check-in begins at 3:00 p.m. Check-out is before 11:00 a.m.

Reservation Deposit, Discount & Cancellation Policy:

1. Reservations require a deposit equivalent to one night’s rent+ tax.
2. Deposits are refundable, less minimum $20 fee per unit, for cancellations/changes received prior to cancellation period.
3. Cancellation period begins:
   • 14 days in advance of non-holiday arrival in non-kitchen lodging units and RV spaces;
   • 28 days in advance of arrival in kitchen lodging units;
   • 28 days in advance of all holiday reservations.
4. Within the cancellation period, customers are responsible for the entire rent+ tax of their reservation, to the extent that vacancies resulting from cancellation/change remain unfilled. If vacancies are filled, only the minimum $20 fee, per cancelled unit, applies.
5. Policies apply regardless of weather or road conditions.
6. *Group discount applies only to block, single-payer, reservations.

Cancellations & Changes:

1. There is a minimum $20 service fee, per reserved unit, applied to all cancellations and changes.
2. Changes may not reduce reservation below minimum stay requirements:
   • 2 nights fall through spring weekends and summer weekdays
   • 3 nights holiday weekends & weeks year-round
   • 3 to 4 nights summer weekends (summer weekend reservations of 4+ nights accepted prior to April 1st of each year, 3 night weekend reservations accepted after April 1st)
3. The full cancellation period for reservations begins 14 days before non-holiday arrival in non-kitchen unit, 28 days prior to non-holiday arrival in kitchen unit, and 28 days in advance of all holiday arrival.
4. Once in the cancellation period, customers are responsible for the entire rent + tax associated with a reservation.
5. Customers are charged for vacancies resulting from a cancellation/change, to the extent that vacancies remain unfilled.
6. If a cancelled unit is filled by an existing customer upgrade, the lesser rent associated with the upgraded smaller unit applies.
7. If the entire vacancy created from a cancellation is filled, only the $20 service fee, per cancelled unit, applies.
8. All cancellations are confirmed in writing.

Policy applies regardless of weather, road and snow conditions. This cancellation policy is designed to protect customer accessibility to limited but varied lodging and accommodations in the Pinecrest Area. We thank you for your consideration and understanding of this policy as it relates to your plans.

Cleaning & Damages:

1. We sanitize and reset units between guests, but do not make beds or tidy daily. Customers are expected to respect and leave units as found on arrival (understanding that linens and towels will be used, but not soiled beyond reuse).
2. A Cleaning Deposit is required to cover unusual cleaning expenses associated with your stay. This Deposit is most easily handled via Credit Card guarantee, and is invoked only if we encounter excessive cleaning situations and inform you of relevant charges.
3. Cleaning fees are $15 per hour, up to the Deposit maximum (the Deposit maximum varies per size/type of unit and is specified in Reservation Confirmations or upon arrival). Damage to units and/or grounds is charged at cost of repairs.
4. No smoking in any unit and pets must be approved and incur a $20 fee; fees may be invoked to cover issues arising from these situations.

Check-In:

Check-in time begins at 3 p.m. Check-in prior to this time may be possible, but is not guaranteed. Early check-in on a Sunday or on a holiday Monday is very rarely a possibility. Please call our office the evening prior to arrival to verify possibility of early check-in.

Your reservation deposit guarantees your unit for late arrival. Staff is generally available to personally check-in late arrivals until 8 p.m. After this time, you will find an envelope with your name written on it taped to the office door. The envelope will contain a key and map to your unit, and a request that you visit the office in the morning to complete the registration process.