Coordinator, Alumni Chapters - Cultural

The Cal Alumni Association is seeking a Coordinator to support our culturally and ethnically based Alumni Chapters in our Alumni Chapters Program. These Chapters have a particular focus on outreach and recruitment of students from their communities, as well as connecting these current students with alumni for networking and mentoring. The Coordinator will also support other programs and events that build and engage culturally and ethnically diverse alumni communities.

The Coordinator must have experience communicating with, engaging and supporting a range of culturally and ethnically diverse communities. The Coordinator must have experience with event planning, and with volunteer management and/or customer service.  The Coordinator must also have experience in or the capacity to learn quickly how to use databases, such as Salesforce or Access, email marketing tools, and other web-based applications. The Coordinator must be extremely detail-oriented and be able to communicate well verbally and in written form and to build relationships effectively with a diverse community of alumni and a variety of campus partners. This position requires occasional domestic travel.

 
Responsibilities: 

Alumni Chapter Program Coordination (65%)

  • Serve as the staff advisor to a portfolio of Alumni Chapters to ensure their success.

  • Advise Chapters on Board Member, Chapter Member, and volunteer recruitment and retention.

  • Assess and ensure Chapters are fulfilling their CAA responsibilities and following guidelines and policies. Advise Chapters on the chartering and de-chartering of Alumni Chapters.

  • Advise and assist with conflict resolution between Chapter leaders and members.

  • Connect Alumni Chapters with UCB campus partners and other CAA departments to support Alumni Chapter programming.

  • Support Chapters efforts to recruit students to Cal and to connect Cal students with alumni for networking and mentorship.

  • Advise and support Chapter efforts to expand their membership and programming.

  • Advise and support Chapters on event planning, logistics, marketing and promotion.

  • Support Chapters with the development and improvement of their online presence, email campaigns, and outbound communications.

  • Support and participate in the annual Alumni Chapters Leadership Conference and other events.  

  • Assist in the program evaluation process, and participate in strategic and operational discussions.  Maintain metrics and reporting for a portfolio of Alumni Chapters. Track and enter annual participation and membership in Chapters in CADS (Cal Advancement Data System).

Alumni Program and Events Coordination (30%)

  • Support the planning and logistics for CAA programs and events that have a goal of engaging a diverse alumni community.

  • Using discretion and judgement, identify and engage Chapters into these events.

  • Secure event venues, catering, speakers, and entertainment, and/or manage registration, staffing, and budget.

  • Manage registration for events, including creating and maintaining the event registration database, coordinating with VIP and campus guests, printing nametags, coordinating table assignments, and training registration staff.

  • Ensure event attendees are coded in CADS.

General (5%)

  • Provide direction to student intern(s), as needed.

  • Support other Alumni Engagement events, as needed

  • Other duties as assigned.

Required Qualifications: 
  • Bachelor’s degree.

  • Excellent computer skills including databases, spreadsheets, word processing, preferably using Google applications; Salesforce experience is a plus.

  • Social media skills.

  • Event planning experience.

  • Volunteer management, and/or customer service experience.

  • Detail-oriented, acute accuracy, and proven organizational skills.  

  • Proven ability to build and support diverse communities and interacting with a variety of constituencies including alumni, staff, students, volunteers, guest speakers, donors and VIPs.

  • Ability to work independently, and with teams, with minimal supervision.

  • Enthusiastic, flexible and positive “can do” attitude.

  • Flexibility in schedule to work occasional evenings and weekends.

  • Ability to travel to meetings and events in California and out-of-state domestically.

  • Able to lift/push/pull up to 20 pounds and willing to move equipment and supplies.

  • Submit to and pass Consumer Report and FBI/DOJ background check investigations.

  • Possess valid CA driver’s license and clean driving record.

Preferred Qualifications: 
  • Experience with student recruitment and/or mentorship.

  • Experience with EventBrite and event management tools.

  • Experience setting up webinars, Skype and/or Bluejeans conference calls, and using basic HTML

  • Comfortable using or learning how to use email marketing tools and complex databases (e.g., looking up information, extracting data, creating and generating reports). Knowledge of UC Berkeley’s alumni development database (CADS) is a plus.

  • Working knowledge of UC Berkeley, the Cal Alumni Association or other alumni organizations.

  • UC Berkeley alumnus/a.

Salary and Benefits: 

This position reports to the Associate Director, Alumni Chapters and is classified as an at-will, full-time, non-exempt position, with an appointment term not to exceed June 30, 2019. This position is a one year appointment with the possibility of annual renewal through 6/30/2019.

 

Pay rate is between $21-23 per hour and is eligible to participate in company-sponsored benefits. CAA offers a competitive benefits package, participation in a 403(b)with company match and generous paid time‐off benefits. CAA staff members are also eligible for many UCB faculty/staff discounts on campus. We have a friendly, relaxed but professional environment, and we pride ourselves on our team approach.
To Apply: 

Please submit your cover letter and resume to recruiting@alumni.berkeley.edu. Please note COORDINATOR - CULTURAL CHAPTERS in the subject line. Resumes without cover letters will not be accepted. Please send your application materials as an attachment in either MS Word or PDF format.

This position will remain open until filled, however, we encourage you to submit your application materials for consideration by Thursday, August 31, 2017.

 
 
Deadline to Apply: 
Thursday, August 31, 2017

About CAA:

The Cal Alumni Association serves the community of Cal alumni and students by providing life-long connections to each other and to the University of California, Berkeley. Founded in 1872, the CAA has grown into one of the largest dues-paying associations of alumni in the world. CAA is located at the Alumni House on the University of California, Berkeley campus; however, we are an independent not-for-profit, 501(c)(3) organization.

Please visit our website at alumni.berkeley.edu for more information.

Cal Alumni Association

1 Alumni House

University of California, Berkeley

Berkeley, CA 94720-7520

Toll Free: 1-888-CAL-ALUM

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