Front Desk Crew (Pinecrest Location)

Nestled between Pinecrest Lake, Dodge Ridge ski resort, and the Lair of the Golden Bear family camp, the Pinecrest Chalet is a mountain resort offering 23 amenity-filled cottages and chalets. The Chalet is a unique venue for weddings, family reunions, and corporate retreats.

We are seeking a crew member to work the evening shift during busier times during the winter. Crew members may also be asked to clean, maintain and inspect guest rooms and common areas. The front desk crew member must also be a talented customer service representative.

 
Responsibilities: 
  • Attending the front desk at the Chalet

  • Answering phones, responding to questions, and taking reservations

  • Greeting guests for check-in and check-out, and tending to their needs

  • Keeping the work area tidy

  • Supervise winter night programs near the lobby

  • Housekeeping during busy periods

  • Report prohibited activities and damages to a supervisor

  • Other duties as assigned

Required Qualifications: 
  • At least 18 years of age

  • Ability to read, write and speak English

  • Authorize and pass an investigative background check including but not limited to Consumer Report and FBI/DOJ fingerprint background, and DMV records

  • Ability to work evenings, weekends and holidays

  • Excellent customer service skills

  • Tech-savvy, with working knowledge of use of a computer, tablet, reservation software and G-suite.

  • Ability to work as part of a team.

  • Must be willing able to perform housekeeping during busy times of the year, namely holidays.

Preferred Qualifications: 
Salary and Benefits: 

Compensation: $12 per hour. Position is not eligible to participate in CAA sponsored health care benefits.

To Apply: 

Please submit your cover letter and resume to recruiting@alumni.berkeley.edu. Please note Chalet Crew in the subject line. Resumes without cover letters will not be accepted. Please send your documents as an attachment in either MS Word or PDF format. This position will remain open until filled, however, we encourage you to submit your materials for consideration by Tuesday, January 2, 2018.

About Pinecrest Chalet and Cal Alumni Association: The Pinecrest Chalet is owned and operated by the Cal Alumni Association (CAA).  CAA serves the community of Cal alumni and students by providing life‐long connections to each other and to the University of California, Berkeley. Founded in 1872, the CAA has grown into one of the largest dues‐ paying associations of alumni in the world. CAA is located at the Alumni House on the University of California, Berkeley campus; however, we are an independent not‐for‐profit, 501(c)(3) organization. Please visit our web site at alumni.berkeley.edu for more information. Cal Alumni Association 1 Alumni House University of California, Berkeley Berkeley, CA 94720-7520 Toll Free: 1-888-CAL-ALUM  

 
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