The Cal Alumni Association (CAA) is seeking a seasoned volunteer and community engagement professional to manage our Alumni Programming department. Our mission is to cultivate a lifelong relationship with the University of California, Berkeley, by connecting and inspiring alumni, students, and the campus community through meaningful and inclusive opportunities. The Director manages a portfolio of programs, events, and services that engage and support alumni and future alumni. The portfolio consists of alumni chapters, mentorship, events, and an online career network platform, and aligns with our diversity, equity, inclusion, belonging, and justice values.
Our top candidate should have experience in strategic and program planning, staff management, metrics development and program evaluation, volunteer recruitment and management, and event planning. The Director position requires strong management experience and communications skills to serve as a polished, diplomatic representative and advocate for CAA. The Director will build and lead an external-facing team and to cultivate relationships with campus partners, alumni, and students. This position reports to the Senior Program Operating Officer.
The position is based in Berkeley, CA with a hybrid schedule inline with job duties and business needs. When working remotely, candidates must have access to secure and reliable Internet access. All remote work must be performed in California.
- Develop and implement strategic and operational plans, goals, and impact metrics; report progress to senior management and board of directors.
- Ensure staff and volunteer led programs align with our diversity, equity, inclusion, belonging and justice values.
- Supervise, lead, and mentor our alumni programming team.
- Lead the strategic planning and implementation for our mentorship program that serves first generation, low-income and underrepresented students;
- Lead the strategic planning and implementation for a new speaker series, featuring prominent industry and academic leaders;
- Guide the strategic direction for online career networking platform in partnership with the UC Berkeley Career Center.
- Plan and execute our annual Alumni Chapter Leadership Conference.
- Build and cultivate campus, industry, and alumni relationships to benefit CAA programming and constituents; Facilitate Memorandums of Understanding (MOUs).
- Develop marketing communications plans for the Alumni Programming department in collaboration with the marketing team.
- Manage the technology platforms used by the Alumni Programming department; Responsible for contract execution and management.
- Manage department and program budgets to meet net revenue and expense targets.
- Collect, track, and evaluate programs and participant data, metrics, and post-event surveys. Use data to improve and modify existing programs and inform future programmatic strategies.
Management & Administration
- Direct the chartering and de-chartering process for Alumni Chapters.
- Collaborate with Business Development, Membership, and Development teams to support and enhance CAA’s fundraising efforts.
- Direct and manage all aspects of event planning and execution: communications, invitations, event speakers, programs and materials, security, staffing, scripts, and participant remarks.
- Develop and manage internal policies and procedures, and coordinate with applicable University policies.
- Document and maintain programming archives, and key administrative processes.
- Other duties as assigned.
Volunteer Development and Management
- Provide leadership and guidance to the team to develop creative and engaging programming for alumni and future alumni.
- Develop and implement the strategy for recruitment, training, management, and recognition of volunteers.
- Provide leadership and guidance to build and improve volunteer experience, systems, training, tracking, communication, and resolve concerns.
- 5+ years of manager-level program development and management experience, or experience with volunteer management and/or community building, or experience in marketing programs, services, or events.
- Experience developing strategic plans, policies program and event impact metrics, and management reporting.
- Proven skills and ability to plan, implement, and manage multi-phase projects and events from inception to completion, build consensus among team members, and balance multiple concurrent priorities.
- Demonstrated leadership and management of professional and administrative staff.
- Ability to write on-brand, relatable and engaging content that aligns with CAA’s brand and editorial standards. Strong editing and proofreading skills with strong command of English language, including grammar, syntax, and punctuation.
- Adept at problem solving and using judgment in complex situations requiring independent initiative and tact. Demonstrated ability to collaborate effectively with peers, external volunteers, vendors, and donors. Ability to work diplomatically with diverse and multi-generational groups of people, and with traditionally under-represented communities of students and alumni.
- High-level interpersonal, communication, and presentation skills, including ability to write and speak persuasively in front of diverse groups.
- Analytical and computer skills using Microsoft office and Google applications; ability to use learn and complex databases, CRM systems, reporting functions, virtual meeting applications, online event planning, and survey management tools.
- Experience managing budgets of $500k and greater.
- Ability to work occasional evenings and weekends, and travel in the domestic United States.
- Bachelor’s degree.
- Able to lift, push and pull up to 20 pounds, and willing to move equipment and supplies as needed for events.
- Must submit to and pass Consumer and Motor Vehicle reports and FBI/DOJ fingerprint background investigations. Must possess a valid CA driver’s license and be able to drive.
- Nonprofit, alumni relations, or education industry experience.
- Experience working with nonprofit board of directors.
- Experience evaluating and using online technological solutions for building and managing community involvement.
- Familiarity with and connected within the Cal alumni community.
- Advanced degree
Salary and Benefits
Pay Range: $75,000 – 90,000 annualized plus benefits and hybrid work schedule.
This is a full-time, exempt position. CAA offers affordable medical/dental/vision benefits, generous paid time off, retirement plan with company match, and supplemental benefits. CAA staff, while not University of California employees, are also eligible for many UCB staff discounts on campus. We have a friendly, professional environment, strive for a work-life balanced environment, and we pride ourselves on our team approach. Please visit our website at alumni.berkeley.edu for more details about the job duties, qualifications, and benefits.
Please submit your cover letter and resume to firstname.lastname@example.org. Please note Director of Alumni Programming in the subject line, and send your materials as an attachment in MS Word or PDF format. This position will remain open until filled; however, we encourage you to submit your materials for consideration by Friday, April 21, 2023. We are seeking candidates whose previous experience prepared them to contribute to our commitment to diversity and inclusion and to increasing the participation of individuals from groups historically underrepresented in higher education. We are also looking for applicants who demonstrate an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Deadline to Apply
Friday, April 21, 2023
Submit Your Resume
Submit your cover letter, resume, and salary requirements to email@example.com. Resumes without cover letters will not be considered.
Please reference the job title in the subject line of your email. Attachments should be in MS Word or PDF format.
Complete the Application Packet
Candidates invited to participate in a job interview must complete our Application Packet. Please use Chrome or Internet Explorer.
Our Operating Principles
We are especially interested in hiring a candidate who will commit to building a workplace that:
- Fosters personal accountability and empowerment
- Inspires personal integrity and a commitment to ethical standards
- Builds trust and mutual respect
- Fosters effective communication
- Conducts work that is inspirational, innovative, forward-thinking and adaptable
- Reinforces teamwork
- Offers constructive feedback and coaching
- Shares a common commitment to vision/goals
- Nurtures a positive outlook
- Affirms diversity
- Allows for an aesthetic, healthy and accommodating physical workspace.
For Our Full-time Employees:
CAA offers an excellent health care and supplemental benefits packages, 403(b), a generous paid time-off benefit, and more. We have a friendly, relaxed but professional environment, and we pride ourselves on our team approach.
Health Care Benefits:
- CAA employees are required to contribute 10% of their total medical premium for the employee and 20% for any eligible dependents.
- CAA pays 100% of the premiums for Dental and Vision benefits for the employee and any eligible dependents.
Paid Time Off Benefits:
- Vacation: 16 days/year for first 2 years of service, 18 days/year after completing 2 years of service, 21 days/year after completing 5 years of service.
- Sick time: 12 days/year
- Holidays: 11 total per year
- Paid time off between Dec 26 and Dec 31
- Birthday Holiday: 1 Day off
- As affiliates to UC Berkeley, CAA employees are eligible to participate in many of the on-campus professional development workshops, seminars and professional networks available to UCB employees. Please note that this does not include undergraduate or graduate courses offered to students.
- CAA has a partnership with UC Berkeley Extension that offers our employees a discount on enrollment fees.
- 403(b) retirement savings plan with a company match
- Supplemental Insurance with 100% of premiums paid by CAA:
- Life Insurance
- AD&D Insurance
- LTD Insurance
- Option to purchase supplemental insurance plans from AFLAC
Commuting and Parking:
- If you’re a commuter, consider taking advantage our pre-tax public transit commuter benefit. You can load your Clipper Card or pay public transit fare with pre-tax dollars.
- Cal Bear Pass: Take advantage of UCB’s partnership with AC Transit. The partnership offers a cost savings of up to 70% off the standard monthly bus pass rate! CAA employees are eligible to purchase an AC transit pass at the faculty/staff discount rate with pre-tax payroll deductions.
- UCB Campus Parking Permit: As affiliates to UCB, our CAA employees are eligible to purchase a campus parking permit at the faculty/staff discount rate with pre-tax payroll deductions.
Access to Campus Programs and Discounts:
- Eligible to join the Recreational Sports Facility (RSF) at the Faculty/Staff discount rate
- Special campus events
- Free admission to the University Art Museum
- Discount tickets for Cal Performances, Pacific Film Archive, and Hertz Hall
- AirBears: wireless internet access on campus