The Cal Alumni Association (CAA) is looking for a Senior Director, Facilities and Hospitality professional who can achieve revenue targets, and has a well-rounded background in event management, marketing, customer service, facilities management, and team leadership—all while embodying an Unreasonable Hospitality mindset to provide an unparalleled guest experience. The ideal candidate will have exceptional interpersonal skills to market our unique venue to prospective clients and ensure a seamless rental experience, and project management skills to oversee the aesthetic and functional maintenance of Alumni House.

The Senior Director, Facilities and Hospitality is a multi-dimensional operational management position, combining leadership in event management, facility operations, budgeting, health and safety compliance, and stakeholder collaboration. It’s not a siloed role—it requires multitasking, consistent adaptability, and cross-functional collaboration across all internal departments including HR, IT, Marketing, and a variety of UC Berkeley campus operations and Emergency Preparedness teams.

This position is ideal for those with a strong operations mindset, excellent interpersonal skills, and a passion for campus life or alumni engagement. If you thrive in fast-paced, service-oriented environments and are ready to bridge the strategic with the operational, we look forward to hearing from you.

The Alumni House is located on the University of California, Berkeley campus, and complies with applicable UC Berkeley safety, security, facility, event, and emergency preparedness policies. CAA staff are not University of California employees; however, we are eligible to access and participate in many UC Berkeley resources and programs. The Cal Alumni Association has a friendly professional environment, and we pride ourselves on our team approach. 

Responsibilities

General Management

• Develop and execute a business operating plan for the Facilities and Rentals operations.
• Develop and manage the annual departmental budget, and meet net revenue targets.
• Prepare management reports, analysis, and financial forecasts.
• Supervise and coach the facilities and event staff; oversee student Event Assistants.
• Other duties as assigned.

Event Management

• Develop, execute, and analyze the effectiveness of the Alumni House rentals marketing plan in partnership with the CAA Marketing and Communication team. 
• Oversee the event scheduling application to continually improve operational efficiency and guest experience. 
• Ensure rental prices, policies and services are consistent with the current market. 
• Ensure catering prices, policies and services are consistent with the current market rates. 
• Document and maintain scheduling, estimates, and invoicing policies and processes. 
• Consult and support internal CAA events.
• Manage all aspects of internal staff appreciation events including seasonal staff parties, on-boarding and departure celebrations, and ad hoc staff celebrations and retreats.
• Support campus-wide events that CAA is sponsoring, as directed.
• Participate in bCampus Event Group professional network meetings to stay informed of applicable campus policies, protocols, and event resources. 
• Assist clients to meet their event needs.
• Maintain Food Handler Certification
• Purchase food, supplies, and equipment as needed.

Comprehensive Alumni House Facilities Oversight 

• Develop plans and oversee infrastructure projects, such as upgrades, office moves, facility repair and construction.
• Responsible for the overall appearance, maintenance, and infrastructure of Alumni House.
• Oversee the maintenance of office supply and storage areas within Alumni House consulting with CAA departments on their storage management needs.
• Oversee the offsite storage unit (Public Storage).
• Manage our off-site storage needs at Iron Mountain.
• Oversee the maintenance of furniture, building equipment, infrastructure, and vehicle maintenance. Identify consultants, contractors, vendors, and supply sources; Solicit, review, and negotiate bids and contracts; purchase supplies, services, equipment, and furniture, delegating as appropriate.
• Manage UC Berkeley invoices for all Alumni House utilities. 
• Develop and maintain policies and standard operating procedures. Disseminate changes in policies and projects that affect staff and/or visitors.
• Recommend and oversee Alumni House capital improvements.

Safety and Security

• Must respond to all Alumni House events and facilities emergencies. 
• Primary contact and liaison for UC Berkeley Physical Plant facilities maintenance office. 
• Primary contact and liaison for emergency notifications and the UCB Office of Emergency Preparedness. 
• Lead CAA staff training on emergency preparedness topics, including semi-annual safety drills. 
• Maintain compliance with Cal OSHA, Fire Marshal, and UC Berkeley building safety and accessibility requirements.
• Participate in the UC Berkeley campus-led Building Coordinator meetings.
• Facilitate staff ergonomics and accessibility requests; partner with the CAA Human Resources and IT departments to address ergonomics issues and workers compensation claims.

Required Qualifications

• Bachelor’s degree
• Experience in the hospitality industry with facilities management experience
• Excellent organizational, interpersonal, written and verbal communication skills, with an Unreasonable Hospitality mindset
• Experience in event management and planning
• Flexibility to work evenings and weekends
• Leadership and staff supervision experience including hiring, supervising, and coaching a diverse team, including Event Assistants who are Cal students
• Vendor and contract management experience including vetting, hiring, and directing contractors with trade skills such as plumbers, electricians, carpenters, general construction, and audio-visual technologies.
• Knowledge of OSHA standards, compliance, and reporting requirements.
• Tech and systems fluency including event scheduling applications, Google Workplace applications, spreadsheets, slide decks; Ability to extract and analyze data, and prepare management reports.
• Financial acumen including experience developing and managing a $500k+ budget, forecasting, and invoicing
• Ability to thrive in a fast moving environment, requiring strong time management skills, and the ability to stay organized, prioritize, and delegate. 
• Must be able to lift, push, and pull 40 pounds.
• Must submit to and pass Consumer Report Investigation and FBI/DOJ fingerprint background checks.

Preferred Qualifications

• Administrative experience in physical planning and construction
• Emergency preparedness and safety compliance experience
• Knowledge of general UCB campus policies and protocols
• Knowledge of UC Berkeley Physical Plant policies and processes

Salary and Benefits

This is a full-time, exempt position with benefits.The salary range is $100,000-$135,000 annualized. The position is located on the UC Berkeley campus, in Berkeley, CA, and is eligible to participate in healthcare benefits, a retirement plan with company match, and vacation and holiday time-off. CAA staff are not University of California employees; however, we are eligible to access and participate in many UC Berkeley resources and programs. 

To Apply

Submit your cover letter and resume to recruiting@alumni.berkeley.edu, noting AH Senior Director in the subject line. Please send your documents as attachments in either MS Word or PDF format. This position will remain open until filled, however, we encourage you to submit your materials for consideration by July 14, 2025. 

Deadline to Apply

July 14, 2025

Our Operating Principles

We are especially interested in hiring a candidate who will commit to building a workplace that:

• Fosters personal accountability and empowerment
• Inspires personal integrity and a commitment to ethical standards
• Builds trust and mutual respect
• Fosters effective communication
• Conducts work that is inspirational, innovative, forward-thinking and adaptable
• Reinforces teamwork
• Offers constructive feedback and coaching
• Shares a common commitment to vision/goals
• Nurtures a positive outlook
• Affirms diversity
• Allows for an aesthetic, healthy and accommodating physical workspace.

Benefits

For Our Full-time Employees:

CAA offers an excellent health care and supplemental benefits packages, 403(b), a generous paid time-off benefit, and more. We have a friendly, relaxed but professional environment, and we pride ourselves on our team approach.

Health Care Benefits:

• CAA employees are required to contribute 10% of their total medical premium for the employee and 20% for any eligible dependents.
• CAA pays 100% of the premiums for Dental and Vision benefits for the employee and any eligible dependents.

Paid Time Off Benefits:

• Vacation: 16 days/year for first 2 years of service, 18 days/year after completing 2 years of service, 21 days/year after completing 5 years of service.
• Sick time: 12 days/year
• Holidays: 11 total per year
• Paid time off between Dec 26 and Dec 31
• Birthday Holiday: 1 Day off

Professional Development:

• As affiliates to UC Berkeley, CAA employees are eligible to participate in many of the on-campus professional development workshops, seminars and professional networks available to UCB employees. Please note that this does not include undergraduate or graduate courses offered to students.
• CAA has a partnership with UC Berkeley Extension that offers our employees a discount on enrollment fees.

Financial Benefits:

• 403(b) retirement savings plan with a company match
• Supplemental Insurance with 100% of premiums paid by CAA:
  • Life Insurance
  • AD&D Insurance
  • LTD Insurance
• Option to purchase supplemental insurance plans from AFLAC

Commuting and Parking:

• If you’re a commuter, consider taking advantage our pre-tax public transit commuter benefit. You can load your Clipper Card or pay public transit fare with pre-tax dollars.
• Cal Bear Pass: Take advantage of UCB’s partnership with AC Transit. The partnership offers a cost savings of up to 70% off the standard monthly bus pass rate! CAA employees are eligible to purchase an AC transit pass at the faculty/staff discount rate with pre-tax payroll deductions.
• UCB Campus Parking Permit: As affiliates to UCB, our CAA employees are eligible to purchase a campus parking permit at the faculty/staff discount rate with pre-tax payroll deductions.

Access to Campus Programs and Discounts:

• Eligible to join the Recreational Sports Facility (RSF) at the Faculty/Staff discount rate
• Special campus events
• Free admission to the University Art Museum
• Discount tickets for Cal Performances, Pacific Film Archive, and Hertz Hall
• AirBears: wireless internet access on campus