Jodi Halpern

Learning to Listen: Why Better Health Care May Start with a Simple “How Are You?”

After her second above-the-knee amputation, Ms. G., a 56-year-old woman with diabetes mellitus, started refusing her dialysis and wouldn’t tell the medical team why. Jodi Halpern, hen just a trainee on the psychiatric service, was sent to investigate. On entering the hospital room, Halpern recalls finding the woman in agonizing pain. When Halpern sat down to talk to her, Ms. G. eventually opened up and explained that her husband was divorcing her because he no longer loved her after her amputations. Halpern recalls explaining to her supervisors that Ms. G.

From the Spring 2015 Dropouts and Drop-ins issue of California.
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