Backroads Terms and Conditions

Included in the Trip Price:

Not Included in the Trip Price:

Trip Deposits: The deposit per person is $600. Deposits may be made by check, money order or a major credit card (Visa, MasterCard, Discover, Diner’s Club, and American Express). Your deposit is fully refundable up to 15 days after you book when you sign up 15 days or more before final payment due date.

Paying Your Balance: The balance of your trip cost is due according to the terms outlined in the Deposit Payment Terms below. Balances may be paid by check or money order in US dollars or by credit card. We automatically bill your credit card when the balance is due unless otherwise instructed. If final payment is not received when due, Backroads reserves the right to cancel your reservation.

Trip Price: Prices are per person based on double occupancy, quoted in US dollars, and are set well in advance of the trip departure date. Our prices vary depending on a variety of cost factors, with peak travel times being the most expensive. Prices may change in the course of the year, and the best prices are available earlier. You can always find the most current prices on our website or by calling us. Once you book your Backroads trip, your price is guaranteed. Prices cover land costs only; they do not include airfare to and from the trip. Trip prices include baggage transfers, porterage and all ground transportation during your trip. River Cruise Trips are subject to port fees; local taxes may be charged on some trips. Pro and tandem bikes may incur an additional shipping charge.

Cancellation and Transfer Policy: If you must cancel your reservation, your cancellation fee will be determined according to the terms outlined in the chart below. Exceptions to our cancellation policy cannot be made for any reason, including weather, terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early. Private rooms and staterooms, bike rentals and internal air charges are considered part of the total trip cost and are subject to cancellation fees. Percentage charges are calculated on total trip cost.

Individual Group Member Cancellation:

Release of Liability: Guests are required to provide a signed Release of Liability, Assumption of All Risks, and Arbitration Agreement and a completed Personal Information Form prior to trip departure; you will receive these materials shortly after reserving your trip. You may also complete your forms online. We are unable to allow guests to participate in any aspect of a Backroads trip without a signed release form.

Backroads Inc. California Seller of Travel #1013629

We reserve the right to cancel departures in cases of force majeure or the failure of third parties—such as hotels, river ships or campgrounds—to honor their reservations, in which case all payments received to date will be refunded, which constitutes full settlement. Backroads is not responsible for expenses that are incurred in preparation for any canceled trips, such as airline tickets, or for costs that are incurred due to travel delays, flight cancellations or illness. In the event that you choose to stay on a smaller trip, if you book outside of 125 days, your final payment and additional $500 will be due at 125 days before departure and Special Departure cancellation fees will apply.

** Rather than paying the cancellation fee, you may choose to keep your trip deposit ($600) in a holding account to use on a future Backroads trip with no expiration date.

Itinerary Changes and Backroads Cancellation: The trip cost and itinerary are subject to change if circumstances arise that are beyond our control. We reserve the right to make any changes or substitutions necessary to ensure the smooth and safe operation of the trip.

If unforeseen circumstances require a change in itinerary, Backroads will make every effort to select alternative hotels of the same quality and keep the route modifications minimal. On the rare occasion when Backroads must cancel a trip, we will refund all payments received, which constitutes full settlement. Please be advised the trips in our catalog are subject to Backroads’ standard terms and conditions, which may be obtained on our Web site, www.backroads.com, in our catalog, or by request.